Aeva Flex
Product Price :
Built for Safety. Designed for Life.
SOS Button
Automatic Fall Detection
Real-time Location Sharing
Long Battery Life
Everyday Wear
Aeva Flex — Frequently Asked Questions
Everything you need to know about using, charging, testing, and wearing your Aeva Flex medical alert watch.
Smart safety on your wrist.
Aeva Flex works independently with cellular service, emergency calling, health-style tracking features, and simple everyday controls.
Does this Aeva Flex require a smartphone?
No, Aeva Flex works independently and does not require a smartphone. It connects directly through cellular service.
How do I charge the Aeva Flex?
Place the Aeva Flex into the charging cradle, ensuring the charging contacts align properly. The screen will display the battery percentage while charging and will reach 100% when fully charged.
How often should I charge the device?
For best performance, you should charge your Aeva Flex every night.
How do I make an emergency call?
Press and hold the Home Button until you hear the emergency alert message. You will then be connected to emergency support.
How do I cancel an accidental emergency alert?
Tap the “X” on the screen before the countdown reaches zero to cancel the alert.
How do I check the time and other features?
Press the Home Button to display the time and date. Swipe right to access additional features like heart rate, steps, and weather.
What features does the Aeva Flex include?
The Aeva Flex includes:
- Heart rate monitoring
- Step tracking / pedometer
- Weather updates
- Battery level indicator
- Cellular signal strength
Is the heart rate monitor medically accurate?
No, the heart rate monitor is for informational purposes only and should not replace professional medical advice or diagnosis.
Is the Aeva Flex waterproof?
The Aeva Flex is water-resistant and can be worn while washing hands or showering, but it should not be submerged in water.
How do I turn the Aeva Flex on or off?
- To turn OFF: Use the menu option on the watch screen.
- To turn ON: Press and hold the Home Button.
For safety reasons, it’s recommended to keep the watch on at all times.
What happens when the battery is low?
You will hear a low battery alert and see the battery indicator turn red. You should charge the device as soon as possible.
How often should I test the Aeva Flex?
It is recommended to test your Aeva Flex once a month to ensure it is working properly.
Can I wear the Aeva Flex in the shower?
Yes, the Aeva Flex is shower-safe, but avoid submerging it in water.
Will the Aeva Flex work everywhere?
The Aeva Flex relies on cellular coverage. In areas with weak or no signal, performance may be limited.
